Chargeflow is an advanced AI-powered platform designed to revolutionize chargeback prevention and recovery for businesses. It serves as a comprehensive 360° solution, leveraging a global network of merchant data to protect revenue and mitigate risk. The platform is primarily targeted at fast-growing eCommerce brands, SaaS companies, and global enterprises seeking to automate and optimize their chargeback management processes.

Key Features

• Chargeflow Prevent: The world's first friendly-fraud prevention solution, designed to stop digital shoplifters and prevent chargebacks before they occur.
• Fully Automated Chargeback Recovery: Offers an end-to-end automated solution for chargebacks and inquiries, backed by a 4x ROI guarantee.
• Chargeflow Alerts: Powered by Visa and Mastercard, these alerts can cut up to 90% of chargebacks, helping businesses avoid card monitoring programs.
• AI-Driven Chargeback Revolution: Utilizes Chargeflow Intelligence to dynamically adapt to business policies and card network rules, achieving industry-leading win rates through continuous optimization and personalized evidence gathering.
• 100+ Supported Integrations: Seamless, native, one-click integration with leading payments, eCommerce, and CRM platforms like Shopify, Stripe, PayPal, and more.
• Success-Driven Pricing: A transparent pricing model where businesses only pay for chargebacks that Chargeflow successfully recovers, with no long-term contracts or hidden fees.

Use Cases

Chargeflow is invaluable for businesses grappling with the complexities and financial drain of chargebacks. eCommerce stores can significantly reduce losses from friendly fraud and digital shoplifting, ensuring more revenue stays in their pockets. SaaS providers can automate the dispute process for subscription-based services, freeing up valuable operational time and improving cash flow stability. Furthermore, enterprises can leverage Chargeflow's global scale and AI intelligence to manage high volumes of transactions and disputes across multiple stores and processors, maintaining a low chargeback ratio to avoid costly card scheme monitoring programs. The platform also offers a "Connect for Platforms" solution, allowing other platforms to integrate Chargeflow's capabilities via embedding, whitelabel, or API, extending its benefits to their own merchant base.

Pricing Information

Chargeflow operates on a success-driven pricing model, meaning customers only pay for chargebacks that are successfully recovered. There are no long-term contracts or hidden fees, ensuring complete transparency. Additionally, the "Alerts Guarantee" means payment is only required for alerts that successfully prevent chargebacks. A "FREE Insights" dashboard is also available, offering a bird's-eye view into payments and chargebacks.

User Experience and Support

The platform emphasizes a quick start, allowing users to sign up in minutes and automate for life. Its user interface provides a powerful dashboard for insights and personalized summaries. Chargeflow is secured by design with bank-level encryption and enterprise-ready compliance (SOC II Type 2, GDPR). Dedicated 24/7 support by security teams is available, alongside a Help Center for documentation and assistance.

Technical Details

Chargeflow's core technology is AI-driven, leveraging machine learning and deep integrations to collect and enrich over 1,000 data points from various sources. It employs AES-256 bit bank-level encryption for data at rest and TLS/SSL for data in transit. The system undergoes constant penetration testing and code review cycles, with infrastructure hidden behind a VPC, ensuring robust security and performance.

Pros

• Guaranteed 4x ROI and industry-leading chargeback win rates.
• Fully automated, end-to-end chargeback recovery and prevention.
• Significant reduction (up to 90%) in incoming chargebacks.
• Transparent, success-driven pricing model.
• Extensive integration ecosystem with 100+ platforms.
• AI-powered intelligence for personalized evidence and continuous optimization.
• Helps avoid costly card monitoring programs.

Cons

• While "Insights" is free, the core recovery and prevention services are performance-based paid.
• Requires integration with existing payment and eCommerce platforms.
• The full scope of AI customization might require some initial setup or learning.

Conclusion

Chargeflow stands as a powerful, AI-driven solution for businesses looking to reclaim lost revenue and proactively prevent chargebacks. Its comprehensive automation, intelligent prevention, and success-driven model offer a compelling value proposition for any merchant aiming to optimize their financial operations and reduce fraud. Explore Chargeflow today to transform your chargeback management.