This project is scheduled for launch
Launch date: Friday, March 5, 2027 at 08:00 AM UTC

TaxiCloud is a cutting-edge, operator-grade taxi dispatch software platform specifically designed for UK and Ireland taxi and private-hire fleets. It consolidates bookings, live dispatch, payments, and driver management into a single, intuitive platform, aiming to modernize fleet operations and enhance efficiency.
This SaaS solution targets fleet operators, from solo drivers managing their bookings to large multi-base enterprises, seeking to replace outdated systems or spreadsheets with a comprehensive, AI-powered solution.
Key Features:
Use Cases:
TaxiCloud is ideal for fleet operators looking to streamline their entire dispatch process. For instance, a growing fleet can leverage the AI Copilot to proactively manage SLA risks, as demonstrated by GoldStar Cars reducing no-shows by 41%. Operators can replace multiple disparate systems and spreadsheets with one unified platform, significantly cutting down dispatch times, as seen with Cabconnect London achieving a 38% reduction.
The platform also excels in ensuring regulatory compliance with automated council licensing reports, a critical feature for UK and Ireland fleets. Multi-base fleets and airport operations benefit from advanced features like multi-base coverage zones and Reverb live broadcasts, enabling dispatchers to manage operations from a map without constant phone calls, leading to a 62% reduction in SLA breaches for Northwind Tallinn.
Pricing Information:
TaxiCloud offers a flexible pricing model with plans starting at £49/month for solo operators (Starter) and scaling up to £349/month for multi-base fleets (Pro Max), with custom enterprise options (Pro Ultra). All plans include a 14-day free trial, and there are no setup fees for Starter or Pro plans. Users can cancel anytime.
User Experience and Support:
The platform boasts a modern Aurora UI, designed for ease of use with features like drag-to-assign dispatch and a user-friendly driver app. The AI Copilot enhances the user experience by providing intelligent assistance. White-glove migration services are provided for Pro and higher plans, ensuring a smooth transition. Priority support is available for Pro plans, and Pro Max includes an SLA + onboarding manager, indicating robust support structures.
Technical Details:
TaxiCloud integrates with key technologies such as Stripe and PayPal for payments, Firebase for backend services, Twilio for communications, and Google Maps for mapping and navigation. It utilizes FCM push notifications and Reverb/WebSocket for real-time live updates, ensuring low latency (p95 <120ms) for critical dispatch operations. The driver app is built for Android, supporting offline tolerance.
Pros and Cons:
Conclusion:
TaxiCloud offers a powerful and modern solution for taxi and private-hire fleet management, combining advanced AI capabilities with comprehensive operational tools. Its focus on efficiency, compliance, and user experience makes it a strong contender for fleets looking to upgrade their dispatch systems. Explore TaxiCloud's 14-day free trial to experience its transformative potential.
Comments will be available once the project is launched.
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